Group Director, Client Media Solutions

The role

The Group Director, Client Media Solutions serves as a senior portfolio leader overseeing media strategy, client partnership, business growth, and team performance. This role leads large-scale integrated engagement programs for pharmaceutical, biotechnology, and life sciences accounts.

What you will do

• Lead cross-account media, customer engagement, and omnichannel strategies.
• Serve as the senior strategic lead for key client relationships.
• Guide integrated planning efforts across multiple internal teams.
• Identify emerging industry trends and platform opportunities.
• Oversee multiple client teams and team leaders.
• Develop scalable processes and planning methodologies.
• Own the financial health of a significant client portfolio.
• Partner with Business Operations and Finance on budget and revenue management.
• Drive organic growth and lead new business opportunities.
• Recruit, develop, and mentor talent.

Required qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 12+ years of experience in media strategy, customer engagement, integrated marketing, or healthcare advertising.
• Significant pharmaceutical, biotechnology, or life sciences experience.
• Deep expertise in HCP, DTC, patient, and caregiver engagement strategies.
• Proven success leading large client portfolios and managing complex healthcare marketing programs.
• Strong understanding of healthcare media ecosystems, customer engagement strategies, media investment planning, measurement frameworks, and emerging technologies.
• Experience managing client portfolio financials including budgeting, forecasting, scoping, staffing, revenue growth, and margin management.
• Demonstrated ability to lead and develop managers, directors, and cross-functional teams within matrixed organizations.
• Exceptional executive communication, presentation, negotiation, and client leadership skills.
• Track record of driving organic growth, leading new business efforts, and developing strategic client partnerships.
• Experience collaborating across Strategy, Analytics, CRM, Creative, Activation, Technology, and Client Experience functions.

Benefits

• Free snacks
• Generous holiday and paid time off
• Options for private medical, dental, and vision plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning

About the company

Real Chemistry is a global agency providing a full suite of services across healthcare communications and marketing to pharmaceutical and biotech clients. Real Chemistry Media is a fully integrated media, analytics, technology, and customer engagement organization.