Associate Director, Client Media Solutions

The role

The Associate Director, Client Experience (Media) leads integrated media and omnichannel planning for pharmaceutical and life sciences accounts. This role translates business objectives and customer insights into strategic media programs to engage healthcare professionals, patients, and caregivers.

What you will do

• Lead integrated planning across paid, earned, owned, and omnichannel engagement initiatives.
• Develop strategic HCP and DTC media recommendations.
• Oversee media investment strategies, channel mix recommendations, measurement frameworks, and optimization plans.
• Serve as a strategic advisor for clients.
• Lead cross-functional collaboration with Strategy, CRM, Analytics, Creative, and Activation teams.
• Guide campaign performance discussions and identify opportunities for innovation and growth.
• Manage and develop planning talent.

Required qualifications

• 8+ years of pharmaceutical, life sciences, or healthcare media experience.
• Deep expertise across integrated media planning and omnichannel customer engagement.
• Experience developing HCP and DTC media strategies for complex brands or therapeutic areas.
• Strong client leadership, presentation, and storytelling abilities.
• Demonstrated success managing multiple client relationships and teams.

Benefits

• Free snacks
• Generous holiday and paid time off
• Options for private medical, dental, and vison plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning

About the company

Real Chemistry is a global agency providing healthcare communications and marketing services to pharmaceutical and biotech industries. Real Chemistry Media is a healthcare-focused media, analytics, technology, and customer engagement organization.