Associate Account Director (Promotional Medical Education)

The role

You will lead delivery across medium-to-large and complex client accounts, including promotional medical education work such as events and patient-based campaigns. You will advise clients, manage parallel projects and oversee a cross-functional internal team alongside the account lead.

What you will do

• Act as the go-to contact for clients, managing relationships and setting their expectations
• Take accountability for a portfolio of projects within at least two medium-to-large client accounts
• Ensure work is delivered to the highest standard and within agreed timeframes and budgets
• Troubleshoot and provide solutions to client challenges and last-minute requests
• Identify areas for organic growth within existing accounts and sell new ideas to clients
• Identify new business opportunities outside existing accounts with senior leadership
• Support the new business process, including credentials and RFP responses when possible
• Lead and motivate your team, setting the standard for junior accounts team members
• Provide line management, coaching and mentoring, and manage team performance
• Manage financial aspects of your client business, including developing budgets and forecasts

Required qualifications

• Experience as an Associate Account Director, or a Senior Account Manager looking to step up
• Experience in a medical communications agency
• Experience working on promotional medical education or commercial medical affairs accounts
• Ability to work within and lead cross-functional teams
• Experience with annual planning, resourcing and forecasting
• Previous line management experience, ideally at least one formal line

Benefits

• Generous holiday and paid time off
• Options for private medical, dental and vision plans, tailored to region
• Support for saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning
• Free snacks in offices in key markets

Before you apply

• Work arrangements vary by role and location; your recruiter will explain expectations for this role during the interview process
• Reasonable accommodations can be requested through your recruiter during the interview process
• Scam warning: Real Chemistry does not ask for personal or financial information or payments from unverified sources

About the company

Real Chemistry is a global healthcare communications and marketing agency serving pharmaceutical and biotech clients. It describes its culture as #LifeatRealChem and is Great Place to Work certified.