Account Manager (Healthcare Communications)

The role

The Account Manager provides client service and account management for 3-4 accounts. This role involves driving project execution, developing marketing strategies, and managing account finances for clients in pharmaceutical, biotechnology, medical devices, and health IT fields.

What you will do

• Responsible for exceptional client service and account management activities for 3-4 accounts
• Drive flawless and timely project execution and high-touch client communications
• Participate in development of clients' marketing strategies and tactics
• Support overall account development, resourcing fiscal performance and growth
• Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials
• Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials
• Ensure client feedback is gathered, understood and addressed
• Document status and communicate information to project stakeholders
• Set meetings, provide agendas and contact reports
• Manage account finances including tracking budget, raising invoices and POs

Required qualifications

• Client services experience in healthcare
• Highly organized with mindfulness of deadlines
• Ability to manage multiple tasks based on priorities
• Strong attention to detail
• Independent thinker
• Professional presence
• Strong work ethic
• Understanding of social media vehicles
• Strong written and oral communication and presentations skills
• Good management of Microsoft Office tools (PowerPoint, Word, Excel)
• Ability to mentor junior staff and delegate
• Demonstrated experience with media monitoring, research and taking on projects with limited supervision

Benefits

• Free snacks
• Generous holiday and paid time off
• Options for private medical, dental, and vision plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning

About the company

Real Chemistry is a global agency providing a full suite of services across healthcare communications and marketing to clients in the pharmaceutical and biotech industries.