AVP/VP, Client Services (RadScience)

The role

The AVP/VP will lead strategic client partnerships and oversee the delivery of Scientific Visualization programs. This role involves client leadership, commercial strategy, team development, and operational oversight for pharmaceutical and biotechnology clients.

What you will do

• Serve as a senior strategic partner to pharmaceutical and biotechnology clients
• Lead complex engagements across scientific visualization, medical education, congress strategy, digital experiences, and innovation initiatives
• Anticipate client needs and drive long-term account growth
• Partner with Scientific Strategy, Creative, Medical, Experience Design, and Project Management teams
• Develop and execute account growth strategies
• Lead and support new business opportunities, pitches, proposals, and SOW development
• Own account performance, forecasting, profitability, and resource planning
• Manage budgets, scope changes, and revenue goals
• Build and scale a leadership bench through coaching and performance management
• Collaborate across the Medical capability and broader organization

Required qualifications

• 10+ years of experience (AVP) or 12+ years of experience (VP) within healthcare communications, medical education, scientific communications, scientific visualization, healthcare marketing, or related
• Demonstrated success leading and growing pharmaceutical and biotechnology client relationships
• Experience managing large accounts, complex programs, and multidisciplinary teams
• Strong business development skills with a track record of driving organic growth and contributing to new business wins
• Familiarity with scientific visualization, medical communications, medical affairs, congress strategy, and digital engagement programs
• Exceptional communication, presentation, relationship-building, and leadership skills

Benefits

• Free snacks
• Generous holiday and paid time off
• Options for private medical, dental, and vision plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning

About the company

Real Chemistry is a global agency providing a full suite of services across healthcare communications and marketing to pharmaceutical and biotech clients. The company uses scientific expertise, human-centred creativity, and AI-driven insights to transform healthcare.