21GRAMS- New Business Lead

The role

The New Business Lead will lead the agency growth function and drive business development for 21GRAMS. This role involves establishing new business processes, leading a growth team, and managing the full pipeline from opportunity identification through pitch execution. You will also oversee the new client onboarding process to ensure seamless handoffs to brand teams.

What you will do

• Establish, refine, and enforce new business processes and standards
• Create repeatable frameworks for evaluating and executing opportunities
• Lead and develop a high-performing new business team
• Identify and qualify new business opportunities
• Manage the full pipeline from initial opportunity through close
• Track and report on win rates, pipeline health, Salesforce integration, and revenue impact
• Lead and support pitch efforts across the agency and with Real Chemistry Partners
• Coordinate cross-functional teams through the pitch process
• Serve as a strategic partner to agency leadership on growth matters
• Own the end-to-end onboarding process for newly won clients

Required qualifications

• Bachelor's Degree from an accredited institution
• 12+ years of new business, account management, or project management experience in a healthcare advertising setting
• Minimum 5+ years in a leadership or supervisory capacity managing high-performing, cross-functional teams in high-pressure environments
• Demonstrated expertise in pharmaceutical advertising, healthcare communications, or life sciences agency environment
• Hands-on experience managing teams and new business opportunities
• Strong understanding of pharmaceutical promotion standards, FDA/OPDP guidance, and healthcare communications
• Demonstrated ability in data analysis, reporting, and translating metrics into actionable business insights
• Working knowledge of project management methodologies including Waterfall, Agile, and Hybrid approaches
• Proven track record of leading, developing, and motivating teams to high performance
• Executive-level communication skills
• Strong written and verbal communication
• Strategic thinking and sound judgment

Nice to have

• Deep expertise in pharmaceutical advertising and healthcare communications, particularly with experience in oncology, rare disease, specialty pharmaceuticals, or other complex therapeutic areas
• Demonstrated results from process improvement initiatives with measurable impact on efficiency gains, cost reduction, or quality improvement
• Client relationship management experience at a senior level, including presenting to pharmaceutical and biotech executives

Benefits

• Free snacks
• Generous holiday and paid time off
• Options for private medical, dental, and vision plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning

About the company

Real Chemistry is a global healthcare advertising and communications firm. The agency provides a full suite of services to clients including top players in the pharmaceutical and biotech industries.