Sr. Forward Deployed Engineer

The role

The Senior Forward Deployed Engineer leads efforts to overcome complex operational and technical challenges at a cable assembly production site. This person will diagnose issues across distributed software systems and AWS cloud infrastructure while translating manufacturing needs into technical requirements.

What you will do

• Lead on-site support for smartBuild at the plant.
• Own the resolution of complex, cross-system issues and set priorities during production-critical incidents.
• Diagnose issues across smartBuild's distributed architecture from shop-floor components to AWS cloud services.
• Work with Development and DevOps teams to improve reliability, performance, monitoring and deployment.
• Translate plant manufacturing requirements into change requests and solution proposals.
• Contribute to technical design discussions with Product and Development.
• Lead root-cause analysis for major or recurring incidents.
• Drive preventive fixes alongside the development team.
• Mentor and guide a Forward Deployed Engineer with less experience.
• Set the standard for on-site training and documentation for operators, supervisors and engineers.

Required qualifications

• Bachelor’s degree or equivalent experience in Computer Science, Software Engineering, Electrical or Manufacturing Engineering, or a related field, or an equivalent combination of education and experie
• 7+ years’ experience in software engineering, site reliability, solutions or application engineering
• Strong SQL and relational database skills
• Programming or scripting (e.g. Python, TypeScript/JavaScript or C#)
• APIs and integrations
• Windows and Linux environments
• Experience with or familiarity in wire harness manufacturing (e.g. cutting, stripping, crimping, formboard assembly, electrical testing) or harness build tools
• Understanding of how software supports production flow, quality and traceability
• 3+ years supporting complex distributed systems in production on AWS

Nice to have

• Experience with MES, ERP or other manufacturing systems
• Experience in or exposure to wire harness or electrical manufacturing is strongly preferred

Benefits

• Every employee of Re:Build will share ownership in the company
• Share in the financial rewards of the success achieved together

About the company

Re:Build operates an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators. Their mission is to ensure the next generation of important products are made, at scale, in America.