Sales Floor Associate PT – Mandarin-Speaking

The role

Customer Experience Specialists deliver an educational and immersive experience to clients in boutiques. You will engage clients, educate them on luxury goods, and consult on item market value using technology.

What you will do

• Engage clients warmly, promptly and personally
• Create comprehensive customer profiles
• Educate and excite guests by answering questions
• Collect customer contact information and schedule appointments
• Provide high level customer service
• Follow-up with customers through CRM platform
• Consult on current market value of items using Clair Technology Suite
• Aim for achieving monthly sales targets

Required qualifications

• Mandarin proficiency
• Relatable and conversationalist
• Passion for Fashion and Sustainability
• Tech Savvy
• Demonstrate an interest to be knowledgeable of all Rebag tools and services
• Keep up with resale industry trends and incentives
• Reliable and a team player
• Self-starter
• Ambitious and willing to achieve goals
• Able to present a case study on the industry and what makes Rebag a leader in the Industry
• Comfortable on being on the sales floor for extended periods of time
• Availability to work weekends and evenings

About the company

Rebag is an e-commerce company reimagining the role of luxury in the secondary market. The company operates online and in stores with locations in Los Angeles, New York, Miami, and Connecticut.