Store Bar Lead

The role

The Store Bar Lead oversees product sourcing at the WTC retail store. This role involves advising, educating, and processing customers who want to sell or trade luxury items.

What you will do

• Deliver best-in-class experience to every client
• Capture client information
• Sustain client relationship through CRM systems and manage personal client book
• Manage inventory system for store
• Train and assist store employees on Inventory sourcing systems
• Educate clients on C.L.A.I.R. technology and the resale industry
• Manage customer ticket system for store
• Audit all inventory purchased from customer
• Engage and assist in selling items to customers daily
• Achieve sales target consistently

Required qualifications

• Knowledge about luxury goods and research and understanding of the resale industry
• Understanding of what Rebag does, who are our competitors and why Rebag is an essential leader in the resale industry
• Luxury fashion experience in sales and have a knowledge of the luxury resale market
• Experience with CRM and a variety of clienteling/outreach tools, experience with inventory platforms
• Self-motivated and strong background in driving sales
• Proven track record of exceptional performance, high productivity and meeting deadlines
• Multitasking and strong time management
• Strong project planning, tracking & organizing skills
• Excellent written and verbal communication skills; must be able to present data in an organized manner

Nice to have

• Management experience preferred

About the company

Rebag is an e-commerce company reimagining the role of luxury in the secondary market. The company operates online and in stores, with nine locations in Los Angeles, New York and Miami.