Sales Floor Associate

The role

You will build rapport, capture leads, and convert customers through product presentations. You will support sales peers, build customer relationships, and educate others about resale.

What you will do

• Maintain the highest degree of customer service.
• Strive to meet or exceed personal, category and store sales goals and KPIs.
• Effectively build client relationships to support new client acquisition and retention.
• Act as a brand ambassador representing Rebag.
• Communicating product and customer feedback to the management team.
• Support all company initiatives related to product launches, client service and selling.
• Participate in regular training and meeting sessions.
• Ensure store visual merchandising standards are met and maintained.
• Responsible for stock operations, processing and properly handling online purchase orders.
• Perform store maintenance functions as needed or assigned.

Required qualifications

• Team-oriented and possesses the ability to work cross-functionally with other groups.
• Strong organization, prioritization and time management skills; highly attentive to detail.
• Ability to work across multiple systems.
• Enthusiastic and passionate about the changes in the resale industry.
• Relatable and conversationalist not afraid of getting to new faces
• Passion for Fashion and Sustainability
• Tech Savvy
• Self-starter who likes to enjoy a new challenge
• Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
• Able to present a case study on the industry and what makes Rebag a leader in the Industry
• Lead by example at all times
• Comfortable standing on your feet for long periods of time

About the company

Rebag is an e-commerce company reimagining the role of luxury in the secondary market. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut.