Recordedfuture
Senior Renewals Specialist, ASEAN, ANZ
Singapore. Posted a month ago
The role
The Renewal Specialist will retain renewal revenue for the customer base. You will manage up to 50 - 75 customer accounts and work with Account Directors, Customer Success, Channel Partners and Leadership.
What you will do
- Manage up to 50 - 75 customer accounts for renewal and retention
- Ensure customer satisfaction and renewal of contracts
- Meet or exceed assigned renewal revenue targets
- Negotiate, protect, and grow the renewal revenue stream within the assigned territory
- Drive on-time and accurate renewals
- Maintain consistent and accurate deal progression updates in Salesforce.com
- Build and leverage relationships with internal and external teams
Required qualifications
- At least 2+ years of sales experience, including Inside Sales, Outside Sales, Account Management, Customer Success, or similar roles
- Experience in a competitive, sales-driven environment
- A track record of success and high achievement
- A positivity, a can-do attitude, flexibility, and curiosity are a must
- Fluent in English
Nice to have
- SaaS or High Tech sales experience
- Security experience
- Experience with Channel Sales and Direct Sales
- Ability to communicate effectively in multiple regional languages
- A Bachelor’s Degree or higher
About the company
Recorded Future is an intelligence company with 1,000+ professionals serving over 1,900 clients worldwide. The company is dedicated to maintaining strong, long-term relationships with clients.