Senior Deal Desk Analyst

The role

The Senior Deal Desk Analyst will support sales teams outside the United States, focusing on EMEA. This person will provide administration and operational support to facilitate quote and order execution while working with sales, legal, and finance teams on deal structuring.

What you will do

• Drive deal review discussions with the Sales organization.
• Collaborate with Legal, Finance, Product, and other departments to ensure alignment with company policies and regulations.
• Drive quote and order execution through strategic deal structuring.
• Act as first line support for quote creation issues for the Sales Organization.
• Advise and craft standards and best practices for product, operational, legal and financial deal facets.
• Identify potential risks and issues during order creation and execution and develop mitigation plans.
• Provide quote review and pricing approval support.
• Make recommendations for approvals for non-standard deal elements.
• Predict and minimize potential issues and resolve them in a timely manner.
• Identify opportunities to streamline and improve quote and order execution processes.

Required qualifications

• 3 - 5 years of experience in Sales Operations, Commercial support, or Finance role.
• 3 - 5 year minimum experience using Salesforce.com, CPQ, Docusign CLM (or similar order creation/execution tools).
• Proven experience in deal structuring and execution and process governance.
• Experience with Quote and Order Form creation and special terms and conditions related to non-standard agreements.
• Must have experience as a sales operations business partner, or related function, with cross functional teams
• Deep experience with account management operations and data strategy.
• Clear communicator with excellent written, verbal, and listening skills.
• Ability to build relationships effectively across global teams.
• Proactive and willingness to dig in with little direction.
• Confidence in advocating for best practices
• Excellent critical thinking skills.
• Strong diagnostic and problem-solving skills.

Nice to have

• Bachelor’s degree or global equivalent experience preferred.

About the company

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. They provide a SaaS-based composable automation platform built for ERP.