Redwoodsoftware
Senior Professional Services Consultant
Burnham, United Kingdom . Posted 4 days ago
The role
The Professional Services Consultant assists customers from Fortune global enterprises to midsized businesses to leverage Redwood solutions. This role involves orchestrating automation across distributed and heterogeneous platforms and enterprise business applications.
What you will do
- Assist customers with installation, configuration, training and use of Redwood solutions.
- Perform analysis, scoping, and effort estimation to meet customer requirements.
- Provide configuration, architecture & installation recommendations based on product best practices & customer needs.
- Coordinate with other Redwood resources to update project status, timeline, effort, and expected completion.
- Communicate effectively and professionally with business and technical contacts.
- Utilize supporting materials to communicate findings & recommendations to the customer or internally.
- Travel to customers, partners, and Redwood Software sites as needed.
Required qualifications
- 5+ years of IT Consulting experience
- Ability to augment code in Java, C++, C#/.NET or other object-oriented design language.
- Proven competence in IT Consulting, including training, installation, architecture design, and testing.
- Interest in problem-solving & learning new technologies.
- Experience or an understanding of SaaS solutions & integrations
- Knowledge of one or more Cloud providers (AWS, Azure, GCP, etc.)
- Knowledge of one or more identity providers (Active Directory, Okta, etc.)
- Knowledge and understanding of SSO, particularly SAML providers.
- Knowledge of SAP jobs scheduling or other scheduling solutions (Autosys, Control-M)
- Experience with UNIX, Windows, & Linux at a power user level
- Experience and understanding of API usage, including REST and SOAP
- Knowledge of communication protocols, including HTTP, FTP, and SSH
About the company
Redwood Software is the leading orchestration platform for the autonomous enterprise. It helps organizations automate and orchestrate mission-critical business and IT processes.