Principal, Agentic Engineering Platform

The role

You will lead the design, shipment, and refinement of agentic systems to automate complex delivery workflows for the services organization. You will establish technical standards, manage the platform roadmap, and develop multi-step workflows using LLM orchestration and RAG.

What you will do

• Establish technical vision and architectural standards for services agentic systems
• Manage the platform roadmap and release schedule
• Develop multi-step workflows using LLM orchestration, tool integration, RAG, and structured output processing
• Guide AI-assisted development workflows with tools like Claude Code and Codex
• Design robust system architecture addressing operational boundaries and failure modes
• Create and maintain evaluation frameworks for agent performance
• Implement tracing across tool calls, context assembly, and decision logic
• Define quality benchmarks and build system metrics
• Incorporate human review checkpoints
• Act as the technical link between services platform engineering and delivery teams

Required qualifications

• 10+ years of experience in platform engineering, software engineering, or technical professional services roles
• Proven track record of deploying agentic or LLM-powered applications to production
• Practical experience with LLM orchestration, prompt engineering, tool integration, and RAG architectures
• Experience building evaluation systems, test suites, and monitoring tools for probabilistic models
• Familiarity with developer tooling such as Claude Code or Codex and agent framework patterns
• Strong Python engineering skills
• Focus on security best practices including access control and safe handling of sensitive customer data
• Strong communication skills

Nice to have

• Domain experience in SIEM, observability, or data migration
• Familiarity with Elastic workflows such as Kibana SIEM migrations or DIMA
• Experience using Elasticsearch as a retrieval or search layer within agentic systems
• Understanding of air-gapped environments and public-sector compliance requirements
• Background in developing technical enablement or training programs for engineering teams
• Relevant certifications across AI/ML, cloud platforms, or security technologies

Benefits

• Competitive pay
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules
• Generous number of vacation days each year
• Match up to $2000 for financial donations and service
• Up to 40 hours each year to use toward volunteer projects
• Minimum of 16 weeks of parental leave

Before you apply

• An export license may be required if you are located in or are a national of Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (DNR), or the

About the company

Elastic is the Search AI Company that enables finding answers in real time using all data at scale. The company provides cloud-based solutions for search, security, and observability.