Senior Solutions Architect

The role

You will serve as a technical authority and advisor to sales teams, customers, partners, and the community. You will solve customer business issues using the Elastic Stack and enable sales through partners.

What you will do

• Serve as the technical point of contact for accounts and account managers in an assigned territory.
• Develop understanding of customers' goals and articulate how offerings address needs.
• Create and own value based relationships at all levels in customer organizations.
• Participate in all phases of planning and execution for the territory.
• Develop and maintain understanding of Elastic products and solutions to demonstrate value.
• Advise the sales team on positioning Elastic products, solutions and services.
• Onboard, educate and enable partners and support them in sales cycles.
• Create collateral and collaborate with others to meet client needs.
• Communicate customer and community needs to engineering and leadership teams.
• Deepen sales and technical skills through self driven education.

Required qualifications

• Track record of success in a technical presales role within enterprise accounts.
• Ability to articulate and sell the benefits of modern platforms, software and technologies.
• History of successful customer relations and devising architectures to meet goals.
• Ability to influence.
• Ability to inspire groups, both large and small.
• Fluency in German or French is essential.
• Willingness to travel 30% within region, as well as occasionally internationally.

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects
• Minimum of 16 weeks of parental leave

Before you apply

• An export license may be required if you are located in or are a national of Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and t

About the company

Elastic is the Search AI Company that enables everyone to find answers in real time using all their data at scale. The company provides cloud-based solutions for search, security, and observability.