Quality Assurance Manager - Women’s Apparel (QA Import)

The role

The Manager of Quality Assurance drives product compliance and quality consistency for internationally produced apparel. This is a report-driven role managing quality outcomes through analysis and vendor communication.

What you will do

• Review 3rd-party inspection reports and release passing shipments
• Troubleshoot workmanship and measurement issues for failures
• Manage the 3-week audit plan and follow up on unscheduled vendor audits
• Verify vendor-submitted care labels against BOM, PIM, and Tech Packs
• Manage the end-to-end fabric and garment testing process
• Communicate rejection or replacement instructions to suppliers
• Track TOP/Tech sample arrivals and build weekly QC capacity charts
• Investigate high-return items by coordinating inventory pulls and measurement checks
• Investigate escalated issues from Import Production and coordinate re-audits

Required qualifications

• 4–6 years in Apparel Quality Control, QA, or Production
• Experience managing offshore vendor quality through third-party inspection and testing programs
• Strong knowledge of garment construction, fabric behavior, and inspection standards (AQL, inline vs. final audits)
• Fabric performance knowledge (colorfastness, shrinkage, seam strength)
• Ability to cross-reference complex data across BOMs, PIMs, Tech Packs, and lab reports
• Intermediate Excel proficiency (vlookups, pivot tables)
• Familiarity with fabric performance standards and lab testing methods
• Bachelor’s degree (Textiles, Apparel Manufacturing, or Supply Chain) or equivalent professional experience

Nice to have

• Experience with NetSuite or PIM systems

Benefits

• Employer-sponsored private medical, dental, and vision insurance
• Commuter benefits
• Paid time off including vacation, sick leave, and company holidays
• Retirement planning support with option to invest in Environmental Social Governance-aligned funds
• Fertility care support through Carrot
• Up to $5,000 USD reimbursement for fertility expenses after 1 year of employment
• Annual donations to community efforts
• Clothing discount
• Culture events including annual Ref Values week and Volunteer Time Off

About the company

Reformation is a global sustainable fashion brand founded in 2009. The company has 50+ stores and its own sustainable factory in LA.