Sales Supervisor, Full-Time - Le Marais, Paris

The role

The Sales Supervisor helps lead and execute efforts to achieve individual store goals. This person will manage the sales floor, maintain inventory accuracy, and support the team to deliver an excellent customer experience.

What you will do

• Meet and exceed sales goals
• Lead by example to generate clientele and maximize customer retention
• Lead the sales floor to deliver an excellent customer experience
• Contribute to a technology led in-store experience
• Maintain customer experience feedback scores on NPS
• Act as brand ambassador
• Uphold inventory accuracy and controls through regular cycle counts
• Track metrics for BOH fulfillment, mis-pulls, and inventory accuracy
• Contribute to Loss Prevention and train staff
• Maintain store operational procedures and weekly workflow

Required qualifications

• Fluent in English and French
• Minimum of 3 years Retail Experience
• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced and ever-changing environment
• Strong interpersonal skills
• Ability to interact effectively with diverse personalities
• Driven approach to take on new challenges
• Excellent communicator
• Effective and expedient problem-solver
• Keen attention to detail
• Positive attitude

Benefits

• Total rewards package includes benefits, perks, and opportunities for growth

About the company

Reformation is a lifestyle brand founded in 2009 that focuses on fashion and sustainability. The brand uses sustainable practices and innovative retail technology.