Store Manager, Full-Time - Bloomingdales Soho

The role

The Store Manager will lead and execute all efforts required to achieve individual store goals. This role involves managing sales performance, operational execution, and the retail team to deliver an elevated client experience.

What you will do

• Measure and monitor sales performance to improve business performance.
• Own operational execution to achieve revenue targets while balancing budget and expenses.
• Drive the execution of an elevated client experience as a brand ambassador.
• Lead the sales floor and build loyal client relationships.
• Assist customers and provide in the moment coaching to the team.
• Manage scheduling to balance sales and service while achieving payroll goals.
• Deliver and maintain customer experience NPS scores.
• Uphold inventory accuracy and controls in store.
• Contribute to Loss Prevention and lead training for the store team.
• Ensure facility maintenance, presentation, and organization.

Required qualifications

• Minimum of 5 years Retail Experience
• Minimum of 4 years Retail Management Experience
• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced, cross functional team environment setting
• Strong interpersonal skills
• Ability to interact effectively with diverse personalities
• Drive for continuous personal and team development
• Ability to set clear objectives and inspire the team
• Ability to set the standard for operational efficiency
• Skills to collaborate strategically with cross-functional partners
• Proactive and entrepreneurial sense of urgency
• Ability to prioritize important work

Nice to have

• GSuite experience

Benefits

• Employer-sponsored private medical, dental, and vision insurance
• Commuter benefits
• Paid time off including vacation, sick leave, and company holidays
• Retirement planning support with option to invest in Environmental Social Governance-aligned funds
• Fertility care support through Carrot
• Up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment
• Annual donations to community efforts
• Clothing discount
• Culture events

About the company

Reformation is a global brand on a mission to bring sustainable fashion to everyone. They are a mission-based company with 50+ stores around the world and a sustainable factory in LA.