Assistant Store Manager, Full-Time - Fillmore

The role

The Assistant Manager will help lead and execute efforts to achieve individual store goals. This person will manage sales performance, lead the sales floor, and assist in the hiring and development of the retail team.

What you will do

• Measure and monitor sales performance to improve business performance.
• Meet and exceed store sales goals.
• Drive the execution of an elevated client experience as a brand ambassador.
• Lead the sales floor and build loyal client relationships.
• Assist customers and provide in the moment coaching to the team.
• Create an optimal balance of sales and service through effective scheduling.
• Deliver and maintain customer experience NPS scores.
• Uphold consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention and train the store team.
• Assist in operational execution, facility maintenance, and merchandising presentation.

Required qualifications

• Minimum of 4 years Retail Management Experience
• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced and ever-changing environment
• Ability to set the standard for operational efficiency
• Skills to collaborate with cross-functional partners
• Proactive sense of urgency and ability to prioritize important work
• Strong interpersonal skills
• Driven approach with self-motivation
• Excellent communicator and team player
• Effective and expedient problem-solver
• Strong business acumen with keen attention to detail
• Positive attitude

Benefits

• Employer-sponsored private medical, dental, and vision insurance
• Commuter benefits
• Paid time off including vacation, sick leave, and company holidays
• Retirement planning support with option to invest in Environmental Social Governance-aligned funds
• Fertility care support through Carrot
• Up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment
• Annual donations to community efforts
• Clothing discount
• Culture events including annual Ref Values week and Volunteer Time Off

About the company

Reformation is a global brand with 50+ stores and a sustainable factory in LA. The company is mission-based and aims to bring sustainable fashion to everyone.