Store Manager, Full-Time - Henderson

The role

The Store Manager will lead and execute all efforts required to achieve individual store goals. This person will manage the day-to-day performance of retail teams and drive the execution of an elevated client experience.

What you will do

• Measure and monitor sales performance to improve business performance.
• Own operational execution to achieve revenue targets while balancing budget and expenses.
• Drive the execution of an elevated client experience as a brand ambassador.
• Lead the sales floor and deliver customer experience through a customer first mindset.
• Assist customers and provide in the moment coaching to the team.
• Manage scheduling to balance sales and service while achieving payroll goals.
• Deliver and maintain customer experience NPS scores.
• Uphold consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention and own training for the store team.
• Ensure facility maintenance, presentation and organization.

Required qualifications

• Minimum of 5 years Retail Experience
• Minimum of 4 years Retail Management Experience
• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced, cross functional team environment setting
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Drive to take on new challenges with self-motivation for continuous personal and team development
• Ability to set clear objectives and inspire the team
• Ability to set the standard for operational efficiency
• Skills to collaborate strategically with cross-functional partners
• Proactive and entrepreneurial sense of urgency and ability to prioritize important work
• Keen eye for identifying and evaluating new business opportunities
• Understanding of Retail Labor Laws

Nice to have

• GSuite experience

Benefits

• Employer-sponsored private medical, dental, and vision insurance
• Commuter benefits
• Paid time off including vacation, sick leave, and company holidays
• Retirement planning support with option to invest in Environmental Social Governance-aligned funds
• Fertility care support through Carrot
• Up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment
• Annual donations to community efforts
• Clothing discount
• Culture events

About the company

Reformation is a global brand with 50+ stores that aims to bring sustainable fashion to everyone. It is a mission-based company that invests in an inclusive culture.