Business Systems Analyst

The role

The Business Systems Analyst will drive an AI-first approach to support and enhance enterprise applications across manufacturing, test, and launch operations. This person will partner with stakeholders to identify automation opportunities and develop AI-powered agents and workflows.

What you will do

• Champion an AI-first approach to enterprise application support
• Design, build, and continuously improve AI-powered workflows and agents
• Provide day-to-day support for enterprise applications
• Partner with business stakeholders to understand issues and gather requirements
• Assist in the configuration, testing, and deployment of system enhancements
• Analyze system behavior, operational data, and user feedback
• Build and maintain knowledge bases and process documentation
• Collaborate with Software Engineering, Product, and Operations
• Support user acceptance testing and training efforts

Required qualifications

• Foundational understanding of enterprise systems such as ERP, MES, HRIS, or similar platforms
• Hands-on experience using AI tools, including LLMs and AI agents
• Ability to troubleshoot technical issues and translate business needs into clear problem statements
• Strong communication skills
• Ability to work across both technical and non-technical teams
• Comfortable navigating ambiguity and balancing multiple priorities in a fast-paced environment
• Analytical mindset with an interest in improving business processes through technology
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience

Nice to have

• Exposure to manufacturing, supply chain, or operations environments
• Experience supporting or working with ERP/MES or related systems (e.g., WMS, PLM, QMS)
• Familiarity with system configuration, data analysis, or process documentation
• Demonstrated experience deploying full agentic workflows, including LLM integrations, tool/API orchestration, and AI-driven automation of enterprise business processes
• Experience participating in system implementations or enhancement projects

Benefits

• Competitive salary and equity
• Generous PTO and sick leave policy
• Parental leave
• Annual learning and development stipend

About the company

Relativity Space is building rockets to serve today’s needs and tomorrow’s breakthroughs. The company is developing the Terran R vehicle to deliver customer payloads to orbit.