Senior Onboarding Consultant – EMEA

The role

The Senior Onboarding Consultant ensures seamless integration of Re-Leased software for large clients. You will serve as the link between the company and customers to ensure they realize the full value of the platform.

What you will do

• Deliver engaging, jargon-free training to end users and execs virtually or in-person
• Run smooth onboarding projects from kick-off to handover
• Understand each customer's business and tailor their setup for long-term success
• Troubleshoot early-stage challenges and act as a trusted advisor
• Coordinate with internal teams to keep onboarding on track
• Translate customer needs into practical system configurations
• Work with product experts to find the best-fit workflows and features
• Redefine customer processes to align with product features

Required qualifications

• Demonstrated experience in a training, onboarding, implementation, or enablement roles
• Evidence of working with large/enterprise customers
• Experience managing customer-facing projects
• Skilled at giving product demos and guiding customers through solutions
• Familiar with tools like Salesforce, MS Teams, and project tracking platforms
• Knowledge of accounting platforms e.g. Microsoft Dynamics, Sage Intacct etc.
• Strong project management expertise

Nice to have

• Ideally SaaS
• Background in PropTech or commercial real estate (property ops, accounting, etc.)

Benefits

• Comprehensive health insurance
• Access to a premium EAP service
• Annual wellness allowance
• Generous paid parental leave
• Flexible, family-friendly support
• Milestone rewards
• Additional leave as you grow your career
• Hybrid, remote-friendly working

About the company

Re-Leased is a SaaS company that provides a cloud-based property management platform. They help property professionals through smart automation and AI-driven insights.