Senior AI GTM Engineer, AI and Applications

The role

This person will build and own Claude and AI applications outside of Salesforce for the Sales division. They will design AI plugins, skills, and connectors, and develop applications on the Cortex platform.

What you will do

• Own Claude and other AI within the Sales division including plugins, skills, and connectors
• Manage what Claude reads and changes in Salesforce and related systems
• Design human-in-the-loop AI use cases
• Ensure context portability for sellers
• Utilize Claude and other AI models within Sales and Sales Operations
• Develop Cortex applications and self-built systems outside of Cortex
• Consult on third party tools AI capabilities
• Connect AI to systems around Salesforce like enrichment, intent data, and call recording
• Ensure RELEX AI data-handling policy is applied
• Test prompts and models before release

Required qualifications

• At least five years of building software
• Significant experience building AI applications or agents running in production
• Strong knowledge of TypeScript or Python
• Experience with APIs, OAuth and identity, and webhooks, as well as Model Context Protocol
• Experience integrating with a system of record, such as Salesforce, through its APIs and permission model
• Hands-on experience with cloud hosting, covering deployment, secrets, and monitoring
• Experience with data protection, e.g. permissions, data residency, and what an AI should and shouldn't see
• An understanding of how sellers work
• Clear writing for decision requests, definitions of done and documentation
• A record of getting things done through teams you don't manage

Nice to have

• Experience with Claude plugins/skills/hooks, Claude Code, and Anthropic's API or Agent SDK
• Enough Salesforce development (APIs, connected apps, Flows) to work at the seams with our Salesforce engineer
• Experience with Sales tools across areas such as sales engagement, lead enrichment, intent, call recording, CPQ, etc.
• A background in retail, manufacturing, or supply chain

About the company

RELEX Solutions creates cutting-edge supply chain and retail planning software. They are a global team of 2000+ employees.