Claims Specialist

The role

You will own the day-to-day investigation and management of Cyber, Technology Errors & Omissions, and Miscellaneous Professional Lines claims. You will collaborate with internal security and technology teams to offer proactive incident response and preventative services.

What you will do

• Conduct investigations and manage negotiations.
• Apply expertise in insurance contracts to recommend accurate claim reserves.
• Collaborate with internal security and technology teams to offer proactive incident response and preventative services.
• Manage external service providers during incidents to reduce losses.
• Ensure meticulous file documentation.
• Establish a continuous data/analytics feedback loop with the Underwriting team.

Required qualifications

• 5 years of proven experience in claims handling, claims advocacy, or cyber insurance coverage.
• Demonstrated ability to evaluate primary and excess coverage.
• Ability to navigate complex cases.
• Maintain clear communication with insureds, brokers, vendors, and underwriters.
• Expertise in handling third-party claims, particularly in Technology Errors & Omissions and Miscellaneous Professional Lines.

Nice to have

• Established connections within the cyber broking community, incident response, or cybersecurity sectors.

Benefits

• Innovative company culture
• Flexible work schedules
• Family paid leave
• Paid healthcare for employees
• 401k/Pension
• Professional development & career advancements
• Flexible paid time off
• Employee referral bonus

About the company

Resilience integrates cybersecurity, cyber insurance, and cyber risk management. The company is a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse.