Account Manager - Hotels

The role

You will develop and maintain relationships with hotel partners in your territory. You will sell to new hotels and manage ongoing relationships to increase revenue and performance.

What you will do

• Build and expand the portfolio of hotels in your territory
• Engage and communicate with hotels to reach KPI metrics
• Identify opportunities to increase revenue and upsell product offerings
• Provide responsive support to partner requests
• Assist with onboarding new hotels and building their pages
• Develop content and materials for onboarding and training
• Conduct demos and webinars of the product and features
• Maintain familiarity with the ResortPass product and technology
• Collaborate cross-functionally with Sales, Product, and Marketing teams

Required qualifications

• Bachelor’s Degree
• 3-5 years relevant experience in the hospitality and travel industry
• Experience with a CRM such as Salesforce
• Ability to be proactive and work with fast-changing technology in a fast-paced environment
• Energetic and passionate about closing deals and deepening customer relationships
• Strong prioritization, time management and organizational skills
• Meticulous attention to detail
• Positive attitude and enthusiasm to work in a fast-paced environment
• Creative problem-solving skills
• Entrepreneurial spirit with project management skills
• Tech savvy with an ability to learn any online system or software

Nice to have

• Experience at a startup
• Startup and hospitality experience

Benefits

• Health, Dental & Vision
• Stock Option Plan
• 401k plan
• Unlimited Paid Time Off (PTO)
• Annual ResortPass credit

About the company

ResortPass is building a new category in hospitality by providing day access to luxury hotel experiences. Their marketplace connects guests with over 2,700 partner hotels and resorts.