Systems Engineering Lead (Hybrid)

The role

This player-coach role provides technical leadership and operational health for network and systems infrastructure. The person will manage a small, senior engineering team and contribute to infrastructure modernization and day-to-day stability.

What you will do

• Lead, develop, and support a team of network and systems engineers
• Architect, maintain, and improve on-premises network infrastructure
• Own the health and reliability of Windows and Linux server environments
• Drive infrastructure modernization initiatives
• Lead or contribute to database platform migrations and integrations
• Collaborate with the AWS-focused SRE team to extend cloud infrastructure
• Evaluate infrastructure hardware and software options
• Establish and maintain runbooks, change control practices, and technical documentation
• Participate in incident response and conduct root cause analysis
• Manage and evolve virtualization and containerization platforms

Required qualifications

• 5+ years of hands-on experience in network engineering, systems administration, or a combined infrastructure role
• 2+ years in a lead or management capacity with direct reports
• Demonstrated experience with enterprise networking (routing, switching, firewalls, VLANs)
• Proficiency administering Windows Server and Linux/Unix environments
• Working knowledge of AWS or comparable public cloud platform
• Experience supporting or migrating relational databases (SQL Server, PostgreSQL)
• Strong written and verbal communication
• Effective prioritization and time management
• Collaborative approach to cross-functional work
• Analytical and cost-conscious mindset
• Ability to operate independently and drive initiatives with minimal oversight
• Commitment to documentation, operational rigor, and continuous improvement

Benefits

• Flexible PTO
• 11 company holidays
• Parental leave
• Generous dining reimbursement when you dine with our restaurant clients
• 401(k) plan with a company match
• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
• Partnership with Rx n Go, offering certain prescriptions for free
• Two dental plan options and a vision plan
• Flexible Spending Accounts and a pre-tax commuter benefit program
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Short Term and Long Term disability
• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance

About the company

Rewards Network helps restaurants grow revenue, increase traffic, and boost customer engagement through financial, marketing services, and dining rewards programs. The company leverages technology and data analytics to deliver value to restaurants, diners, and strategic partners.