Hospitality & Events Manager

The role

The Hospitality and Event Manager will lead the planning, execution, and optimization of the hospitality and events department. This role involves enhancing guest experience and supporting business growth through special events.

What you will do

• Assist in planning and executing wine tastings, tours, private events, and seasonal promotions.
• Oversee event logistics, staffing, and guest services.
• Manage event timelines, budgets, and vendor coordination.
• Track event performance and metrics.
• Engage with guests to ensure a memorable experience and address concerns.
• Collect guest feedback to improve future events.
• Take total ownership of special event planning including vendor payment, staffing, menu planning, and promotional marketing.
• Manage and train a team.
• Manage the scheduling process and collaborate with upper management.
• Develop and implement Standard Operating Procedures (SOPs) and provide training.

Required qualifications

• 3+ years of experience in hospitality, or tourism management.
• Excellent written and verbal communication skills.
• Tech savvy.
• Must be willing to work weekends and during events.

Nice to have

• Bachelor’s degree in Tourism Management, Communications, or a related field
• Familiarity with hospitality, wine, spirits, or culinary industries
• Experience using Tock, 7shifts, Triple seat, and Asana

About the company

Riboli Family Wines is a four-generation, family-owned winery and one of America's fastest-growing wine producers. They create brands including Stella Rosa, Spritz Del Conte, San Simeon, and San Antonio.