Restaurant Lead

The role

The Restaurant Lead supports front-of-house operations and leads the team to deliver guest experiences. This role involves floor management, team guidance, and upholding daily service standards.

What you will do

• Serve as the shift lead and primary point of contact for the front-of-house team during service hours.
• Monitor and manage staff break schedules.
• Assist with opening and closing procedures, including shift reporting and floor readiness.
• Ensure smooth day-to-day floor operations, including table management, service flow, and guest relations.
• Uphold and model service excellence, hospitality, and brand standards.
• Assist with staff training, onboarding, and mentoring new hires.
• Monitor guest satisfaction and handle real-time feedback or complaints professionally.
• Communicate effectively with back-of-house and management teams.
• Ensure adherence to food safety, alcohol service, and health code regulations.
• Assist with inventory management and supply restocking as needed.

Required qualifications

• 3+ years of experience in a high-volume kitchen or hospitality setting
• Proven ability to lead a team and manage multiple tasks efficiently under pressure
• Excellent time management, communication, and organizational skills
• Represent the San Antonio Winery in a professional, positive manner at all times
• Must be willing to work weekends
• Wednesday- Sunday availability is required
• Must be open to working overtime as needed
• Ability to stand for long periods of time
• Carry up to 50 pounds
• Must be able to work on-site in both indoor and outdoor environments, sometimes in varying weather conditions
• Must adhere to proper hygiene and cleanliness practices at all times
• A professional appearance and grooming standard must be maintained

Nice to have

• supervisory experience

About the company

Riboli Family Wines is a four-generation, family-owned winery and one of America's fastest-growing wine producers. They create brands including Stella Rosa, Spritz Del Conte, San Simeon, and San Antonio.