Director, Product & Technology Operations

About the job

In this foundational leadership role, you will build and lead Ridgeline’s Product & Technology Operational Excellence function, bringing together Product Operations, Engineering and QA Operations, and Project Management into a cohesive operating model. You will partner with business and functional leaders to translate company priorities into execution plans, frame tradeoffs, strengthen quality and operating discipline, and create the visibility needed for faster, better decisions. You’ll work with cutting-edge technologies and AI tools including ChatGPT, Claude, Gemini, and Glean to improve operational efficiency, decision support, knowledge sharing, and execution quality across Product and…