Director, Head of Client Solutions, Europe

The role

This person will lead a small client solutions team in Europe. They will work with product, engineering, and integration departments to deliver enterprise solutions.

What you will do

• Act as a player coach leading a small client solutions team in Europe.
• Communicate value propositions of Ripple products to Banks, Financial Institutions, and Crypto-Natives.
• Collect business requirements, define scope, build designs and specifications.
• Work with clients to understand how technology can assist them in meeting objectives.
• Own end-to-end RFx process on behalf of customer engagements.
• Construct solution designs, cost estimates, and implementation plans with clients and internal teams.
• Act as the single point of contact for the new system for clients and internal teams.
• Own the product feedback loop from customer engagements.

Required qualifications

• Experience leading Client solutions teams in Financial Services, Payments or Digital assets.
• 10 years working experience in either a pre-sales position within a Fintech or Digital Assets company.
• Strong technical competence with a natural curiosity and willingness to delve into complex technologies.
• Confident and concise communication with excellent presentation skills.
• Demonstrable passion for Blockchain and the Crypto industry.
• Analytical approach that intuitively connects the dots.
• Proactive, self-starter approach with an interest and knowledge in Banking, Financial Services, or Fintech and crypto.
• Out-of-the-box thinker, client advocate, and a doer.
• Ability to work with Webhooks, REST APIs, and perform basic scripting tasks.

Nice to have

• Bachelor’s degree or equivalent experience
• Knowledge and experience working with industry data standards (e.g., ACH, SWIFT, SEPA)

Benefits

• Competitive salary, bonuses, and equity
• Physical and mental healthcare
• Retirement
• Family forming and family support
• Employee giving match
• Mobile phone stipend
• R&R days
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy
• Industry-leading parental leave policies
• Family planning benefits
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and fun events

About the company

Ripple is building a world where value moves like information does today through crypto solutions for financial institutions, businesses, governments and developers.