Product Sales Specialist - Policy

The role

You will drive deal progression for Policy Protect by partnering with Account Executives and Account Managers. You will run discovery on merchant policies, deliver product demos, and conduct proof-of-value analyses to show ROI.

What you will do

• Drive deal progression for Policy Protect on new and existing US merchant opportunities.
• Partner with Account Executives and Account Managers to identify merchants with policy abuse exposure.
• Run discovery on merchant returns, refund, promotion and loyalty policies.
• Translate merchant pain into a clear business case and ROI story.
• Deliver Policy Protect demos and answer questions from merchant stakeholders.
• Scope and run proof-of-value analyses and pilots.
• Bring merchant feedback and competitive intelligence back to Product and Marketing.
• Build and maintain Policy Protect enablement materials.
• Stay current on policy abuse evolution and the competitive landscape.

Required qualifications

• 3-5+ years of experience in a quota-carrying or customer-facing commercial role such as Sales, Solutions Engineering, Sales Engineering or Product Specialist.
• Proven ability to build a business case and sell value to multiple stakeholders, including senior leaders.
• Technical fluency to discuss APIs, data flows and ecommerce architecture.
• Strong communication skills.
• Proactive, curious mindset.
• Based in the US.

Nice to have

• Experience in ecommerce, payments, fraud or loss prevention.
• Familiarity with retail returns, refunds, promotions or loyalty programs.
• Experience with policy abuse or loss prevention.

Benefits

• Fully-covered medical, dental, and vision insurance from your first day
• Equity for all employees
• 401(k) + matching
• Commuter benefits
• Catered lunch
• Fully-stocked kitchen
• Team events, happy hours, birthday celebrations
• Yoga, pilates, soccer league, wellness classes
• Opportunities to volunteer
• Global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
• Riskified gifts and swag

About the company

Riskified is a tech company that empowers businesses to unleash ecommerce growth by taking risk off the table. The company uses an AI-powered fraud and risk intelligence platform to provide real-time decisions and identity-based insights.