Director of Revenue Operations

The role

You will lead the Revenue Operations function and team as an enterprise-wide operating capability. You will be accountable for the governance, measurement, forecasting, and systems strategy of the revenue engine to support growth.

What you will do

• Translate company growth objectives into measurable revenue plans and operating metrics.
• Establish and lead the operating cadence for revenue performance.
• Own and improve revenue forecasting methodologies and governance.
• Develop analytical frameworks to understand revenue performance across segments and lifecycle stages.
• Partner with Finance on annual planning, forecasting, and capacity planning.
• Establish Revenue Operations as a source of Business Intelligence for leadership.
• Lead the development and adoption of dashboards, reporting, and analytics.
• Own and improve end-to-end revenue processes, specifically the Lead-to-Invoice lifecycle.
• Provide strategic leadership for the revenue technology ecosystem including Salesforce.
• Build, lead, coach, and develop a high-performing Revenue Operations team.

Required qualifications

• 10+ years of progressive experience in Revenue Operations, Sales Operations, Business Operations, or a closely related discipline within B2B SaaS.
• Meaningful leadership experience.
• Experience helping a SaaS organization scale through a comparable stage of growth, ideally from approximately $20M ARR through $75M+ ARR.
• Experience building, transforming, or materially improving a Revenue Operations function.
• Strong understanding of B2B SaaS revenue models and metrics.
• Ability to develop reliable forecasting processes and provide executive-level revenue insights.
• Strong Business Intelligence and analytical capabilities.
• Strong understanding of Salesforce and modern revenue technology ecosystems.
• Experience working with integrated go-to-market technologies.
• Strong process architecture and continuous improvement capabilities.
• Ability to influence senior executives and functional leaders.
• Strong financial and commercial acumen.

Nice to have

• Technically fluent enough to challenge architecture decisions and guide platform strategy

Benefits

• RRSP/IRA matching.
• Paid vacation starting with 3-weeks.
• Paid wellness time for mental health, personal benefits, and personal time.
• Paid time off to volunteer with charities of your choice.
• Extended health care benefits, dental and life insurance.
• Professional development and training allowance for career advancement.

Before you apply

• Must hold a valid work permit or be a permanent resident or citizen of Canada.

About the company

Riva is an Edmonton-based software development company with a global footprint. Their Relationship Engine creates seamless data flow between applications and CRM.