Quality Improvement Lead

The role

The Quality Improvement Lead ensures continuous improvement of the Food Safety and Quality Assurance System. This person manages food safety and quality incidents, conducts root cause analysis, and leads initiatives to enhance product and process performance.

What you will do

• Manage food safety and quality incidents including consumer and customer complaints, product holds, and internal non-conformances
• Lead investigations and root cause analysis to identify issues affecting food safety and quality
• Review and analyze data from food safety records and quality verification checks to implement corrective action
• Lead cross-functional teams to address root causes and implement action plans
• Work with Production, Sanitation, Maintenance, Engineering, Facility, and R&D to sustain improvement initiatives
• Ensure compliance with BRC requirements and Food Safety and Quality Management Programs
• Establish, develop, implement and monitor food safety and quality improvement strategies and KPIs
• Use statistical methods, data analysis and sampling plans to track product and process performance
• Develop, update, and implement improvement policies, procedures and Food safety and quality plan
• Identify training opportunities and train employees in food safety and quality improvement methodologies

Required qualifications

• Degree or Diploma in Engineering, Food Science and technology, Chemistry, Microbiology, pharmaceutical or other related disciplines
• Minimum of 3 years of FSQA experience in food manufacturing and relevant food safety and quality programs
• Experience with highly automated food manufacturing lines for continuous and batch processes
• Strong understanding of hazards analysis, HACCP, GMPs, FM prevention, microbiology, pest control and other food safety related programs
• Minimum Lean Six Sigma- Green belt certification
• Experience in QI focused environment with demonstrated application on actual projects on production sites
• Strong understanding of statistics, product sampling standards/programs and SPC
• Experience in SPC technologies such as Minitab
• Understanding and knowledge of commercialization processes, food safety and quality attributes and its impact
• Experience in investigation process, root cause analysis methodologies and corrective action plans (CAPA)

Benefits

• Comprehensive benefits program
• RRSP matching or 401k matching
• Eligibility to participate in Riverside's Profit Sharing Plan
• Employee-Led Resource Groups (ERGs)
• Riverside University program
• Tuition Reimbursement Program

Before you apply

• Only candidates selected for an interview will be contacted

About the company

Riverside Natural Foods Ltd. is a Canadian-based, family-owned, and globally operating B-Corp certified company that manufactures nutritious snacks.