General Manager - Relief to Hire

Remote. Posted 21 days ago

The role

The General Manager will run the Relief-to-Hire business unit, which converts relief work into full-time hires. You will own the P&L, lead a placement team, and set product priorities to make Roo the default way veterinary practices hire.

What you will do

Own Relief-to-Hire revenue and contribution margin against plan
Write the business strategy and the scorecard
Allocate budget and headcount by ROI
Design pricing and terms as one system
Manage the cash cycle from agreement through invoice and collection
Define and own the Relief-to-Hire category with Marketing
Set product priorities for the hiring flow, recruiter tool and lifecycle campaigns
Partner with other GMs on shared supply
Build and lead the placement team

Required qualifications

Placement P&L ownership at a staffing, recruiting or hiring-marketplace business
Hiring fluency regarding recruiters, practice owners and talent teams
Fluency in placement economics including fees, guarantees, installments, lookbacks, cash cycle and cost per placement
Marketplace judgment
Ability to write strategy with real choices and evidence
Board altitude to explain business strategy and results
Product and data rigor
Cross-functional leadership
Team builder
Judgment on risk
AI fluency
High agency and coachability

Nice to have

Veterinary or healthcare staffing experience

Benefits

Accelerated growth & learning potential
Stipends for home office setup, continuing education, and monthly wellness
Comprehensive health benefits
401K (US) or RRSPs and TFSAs (Canada)
Unlimited Paid Time Off
Paid Maternity/Paternity and reproductive care leave
Gifts on your birthday & anniversary
Opportunity for domestic travel

About the company

Roo is a veterinary staffing and careers platform that connects veterinary professionals with animal hospitals. The company uses technology to provide relief support and full-time hiring.