Robinhood
Fraud Investigations Analyst
Denver, CO; Westlake, TX. Posted 23 days ago
The role
You will review fraud alerts and analyze transactional and behavioral signals to reduce risk. You will document outcomes in line with internal policy and regulatory requirements.
What you will do
- Review and investigate fraud alerts to assess potential fraudulent activity
- Analyze transactional and behavioral data to make risk-based decisions
- Complete clear, well-supported case documentation
- Manage daily alert and case volume to meet quality and service-level targets
- Partner with product, engineering, legal, compliance, vendor partners, and financial crime teams
- Identify recurring fraud trends and suggest specific process improvements
Required qualifications
- 0–2 years of experience in fraud investigations or related financial crime, risk, compliance, or operations work
- Exposure to account takeovers, identity theft, or money movement fraud
- Clear written documentation skills
- Ability to explain decisions using evidence from account activity
- Strong attention to detail
- Comfort working with multiple data points
- Ability to prioritize work, manage queue volume, and meet defined quality and productivity goals
- Strong collaboration skills
Nice to have
- CFE, CAMS, CFCS, or similar certification
- Series 7 and 63 licenses
Benefits
- Performance driven compensation with multipliers for outsized impact
- Bonus programs
- Equity ownership
- 401(k) matching
- 100% paid health insurance for employees with 90% coverage for dependents
- Access to the Robinhood Employee Fund
- Access to AI tools and continuous AI skill-building
- Lifestyle wallet for wellness, learning, and more
- Employer-paid life & disability insurance
- Fertility benefits
- Mental health benefits
- Company holidays, paid time off, sick time, and parental leave
About the company
Robinhood's mission is to democratize finance for all. The Fraud Investigations team helps protect customers and the platform by reviewing suspicious activity and taking action to reduce risk.