Senior Partner Engagement Manager

The role

You will own a portfolio of partner relationships across the UK, Ireland, France, Germany, Austria, and other EU markets. You will manage the app lifecycle from onboarding to EOL and ensure partner apps launch on schedule and stay healthy.

What you will do

• Build and maintain strategic relationships with partner account organizations
• Act as the primary contact for partner business and product stakeholders
• Manage partner app product launch plans and timelines from onboarding through post-launch
• Work cross-functionally with business, product, and engineering organizations
• Work with Business Development and Legal to reflect requirements in partner agreements
• Serve as the on-call escalation point for Tier 1 partner tentpole events
• Drive go-to-market activities to drive adoption of partner facing features
• Collect partner feedback and benchmark Roku against competitive platform performance

Required qualifications

• 7+ years of experience in partner or account management, or technical program management
• Experience leading highly visible partner- or customer-facing projects to business outcomes
• Experience driving schedules, roadmaps and deliverables with partners
• Experience working directly with product or engineering teams
• Working technical knowledge of OTT video delivery including streaming file formats, DRM and digital ad insertion
• Understanding of platforms, APIs and QA or certification processes
• Ability to discuss the streaming business with confidence
• Track record of bringing partners and internal teams along during disagreements
• Ability to explain complex problems simply to non-technical stakeholders
• Curiosity and sound judgment in using AI, agents or automation
• Bachelor’s degree in Engineering, Business or a related discipline
• Based in, or able to work from, the London office

Nice to have

• Hands-on experience with JIRA, the Atlassian Suite and Looker
• Understanding of the development and manufacturing lifecycles of consumer products and software development
• Experience working with third-party developers or a developer community
• Knowledge of the UK and European streaming market and its key players
• Professional working proficiency in German, French, Spanish or Italian

Benefits

• Global access to mental health and financial wellness support and resources
• Healthcare (medical, dental, and vision)
• Life, accident, disability, commuter, and retirement options (401(k)/pension)

About the company

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico. The company connects consumers to content, enables publishers to monetize audiences, and provides advertisers with engagement capabilities.