Player Support Analyst, Intern

The role

The SENA Intern will lead the construction and launch of the HR Intelligence Hub. This involves building a digital ecosystem to centralize Job Descriptions and the HR Vendors directory for RSI Colombia.

What you will do

• Diagnose the current state of the Job Descriptions bank and HR Vendors directory.
• Standardize Job Description formats using inclusive language and competency-based approach.
• Build an interactive digital repository in Confluence.
• Audit and update the HR Vendors bank with strategic classification and a compliance tracker.
• Conduct 30-minute validation sessions with area leaders.
• Design a governance protocol for resource maintenance.

Required qualifications

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Professional writing skills with inclusive and competency-based language standards.
• Basic understanding of HR processes, document management, and administrative process design.
• Strong attention to detail and organizational skills.
• Assertive communication with leaders, vendors, and cross-functional teams.
• Autonomous, proactive work style with a solution-oriented mindset.
• Effective time management and ability to prioritize multiple tasks.
• Collaborative approach and openness to feedback.
• Currently enrolled Professional student in Business Administration, Industry Engineering or a related field.
• Must be eligible to complete the SENA productive practice stage.

Nice to have

• Familiarity with Confluence, SharePoint, or similar digital collaboration platforms
• Intermediate to advanced English level (B2)

Benefits

• Comprehensive compensation
• Work-life balance initiatives
• Autonomy
• Creativity
• Growth
• Top-notch professionals
• People-oriented environment and supportive atmosphere

About the company

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting. They operate brands including BetRivers.com, PlaySugarHouse.com, and RushBet.co.