Product Manager, Client Services

The role

You will own the product relationship and roadmap for one of RVO Health's largest health system partners. You will run backlog and sprint planning with an engineering team and act as the day-to-day product contact for the client. The role involves analyzing call-center and digital funnel performance to improve user experience.

What you will do

• Define and execute product strategy for healthcare professional research
• Conduct market research to understand user needs and behaviors
• Define and prioritize product features and enhancements
• Work with data teams to ensure accuracy of healthcare professional data
• Conduct user testing and gather feedback to iterate features
• Collaborate with marketing and communication teams to promote tools
• Monitor key performance metrics and make data-driven recommendations
• Own the client's product roadmap, backlog and sprint planning
• Act as the day-to-day product contact for the client and internal teams
• Use AI tools for analysis, documentation and backlog management

Required qualifications

• Proven experience as a Product Manager working with an agile engineering team
• Strong understanding of the healthcare landscape
• Excellent problem-solving, organizational and analytical skills
• Familiarity with user research methodologies, data analysis, and agile development practices
• Excellent communication and collaboration skills
• Ability to prioritize and manage multiple projects simultaneously
• A self-starter who can operate with minimal day-to-day management support

Nice to have

• Bachelor's degree in Business, Computer Science, or related field
• Experience in the healthcare or technology industry

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans

Before you apply

• We do not provide visa sponsorship for this role at this time

About the company

RVO Health is a health technology company created through a joint venture between Red Ventures and UnitedHealth Group’s Optum. It is the #1 source for doctor search in the U.S.