SVP, Pharmacy Relations

The role

The SVP of Pharmacy Relations manages the engagement, retention, and growth of pharmacy relationships. This person leads a team of account and relationship managers to serve retail, mail, and specialty contracting across business segments.

What you will do

• Implement an engagement model with business reviews, strategic check-ins, and performance reporting.
• Build and maintain senior-level relationships with pharmacy partner stakeholders.
• Develop insight into partner business and long-term objectives.
• Bring consistency across account managers, pharmacy clients, and RxSense brands.
• Promote the full RxSense solution set to address retail pharmacy challenges.
• Identify and pursue organic growth opportunities within existing accounts.
• Lead, coach, and develop a team of account and relationship managers.
• Establish a structured feedback loop from pharmacy partners to product and technology teams.
• Partner cross-functionally with Product, Marketing, Operations, Underwriting and pricing and contracting teams.

Required qualifications

• Bachelor's degree
• 8+ years of progressive experience in account management, client success, or partner relationship roles
• Demonstrated success building or leading a client success or account management team
• Track record of driving retention and organic growth within existing enterprise accounts
• Strong executive presence
• Solid understanding of the pharmacy benefits and retail pharmacy landscape
• Excellent verbal, written, and presentation skills

Nice to have

• PharmD
• MBA
• Experience within a retail pharmacy chain or pharmacy operations environment

About the company

RxSense is a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits.