Werkstudent Auftragsbearbeitung Service Center (m/w/d)

The role

You will support the service center with appointment coordination, communication, and order management. You will also assist the backoffice with administrative tasks and process improvements.

What you will do

• Support in appointment coordination via telephone and in writing with customers and service providers
• Support the team in communication with clients and manage the email inbox
• Help process inquiries and document important information in the system
• Contribute to the team and help improve processes
• Support the backoffice with order processing, address checks, and invoice preparation

Required qualifications

• Enrolled student
• Communicative
• Team player
• Friendly manner
• Structured and reliable way of working
• Calm under pressure
• Very good written and spoken German skills
• Motivated to think along and bring own ideas
• Proficient with common PC applications
• Experience in the effective use of AI tools to increase productivity and problem solving

Benefits

• Comprehensive, certified and internationally recognized training from the Sprengnetter Academy
• Commitment to sustainability and Diversity, Equity & Inclusion (DEI)
• Accessible office in the heart of Berlin near the main station
• In-house gym with regular courses
• Quiet room
• Roof terrace
• Organic coffee
• Cafeteria
• 100% green electricity
• Massage therapist available once a week
• Life Situation Coaching
• Regular health checks

Before you apply

• Must be enrolled at a recognized university for at least one more year
• Please state your remaining enrollment period in your application
• Notify in advance if you require support from the representative for severely disabled persons

About the company

Sprengnetter, part of the Scout24 Group since 2023, simplifies real estate valuation with innovative software solutions and services. The company has over 200 employees and operates in Germany, Austria, and Italy.