Community Manager

The role

You will build relationships with Star Trek™ Fleet Command players and keep them engaged. You will engage with players in Discord and craft communications by working with internal teams.

What you will do

• Engage directly with players in Discord and other official platforms
• Write and publish player communications including blogs, in-game news, and social posts
• Coordinate with Product, Live Operations, Player Experience, and Marketing
• Plan community engagement around game updates and events
• Listen to players and share summaries of feedback with internal teams
• Support community programs such as player councils and creator activity
• Work with moderators to uphold community guidelines
• Track engagement, sentiment, and communication performance
• Help the team plan and manage multiple player communications and activities

Required qualifications

• At least 4 years of experience in community management, player communications, or a related role
• Strong writing and editing skills
• Experience engaging directly with an online community
• Familiarity with Discord and Reddit
• Strong organizational skills
• Good judgment when responding to player concerns
• Ability to collect player feedback and communicate insights to internal teams
• Collaborative approach
• Player-focused mindset

Nice to have

• Experience with player councils, VIP programs, creator partnerships, or user-generated content
• Familiarity with mobile games, live-service operations, strategy games, or long-running online communities
• Interest in Star Trek™ and its storytelling, characters, and fan community
• Experience working with licensed franchises or coordinating with brand and IP partners

Before you apply

• Please ensure that the résumé/CV you attach is written in English

About the company

Scopely is a leading video game and global interactive entertainment company. It creates, develops, publishes, and live-operates a diversified portfolio of games including MONOPOLY GO! and Pokémon GO.