People Operations Partner

The role

The People Operations Partner manages the employee experience for North America employees. This role involves onboarding, local benefits administration, global mobility support, and process improvement.

What you will do

• Own onboarding for new hires and deliver orientations.
• Confirm legal right to work and required documentation for new hires.
• Maintain accurate and up-to-date employee records.
• Support internal and external audits.
• Conduct employment verifications.
• Partner with PBP org and Legal on offboarding.
• Act as an advisor to PBPs, managers, and employees on local requirements.
• Drive improvements to People Operations processes.
• Generate and analyze JIRA and People Analytics metrics.
• Create and maintain SOPs for core People processes.

Required qualifications

• 4+ years of experience in People Operations, HR operations, or HR administration.
• Working knowledge of Mexican employment law and HR compliance requirements (IMSS, INFONAVIT, SAT, STPS).
• Ability to learn U.S. and Canadian requirements.
• Track record of improving processes.
• Exceptional attention to detail and commitment to accuracy.
• Service mindset.
• Experience with an HRIS.
• Experience with a ticketing tool.
• Comfort with reporting and metrics.
• Demonstrated experience operating or improving agentic AI workflows in a business setting.
• Strong project management skills.
• Fluent in English and Spanish, written and verbal.

Nice to have

• Familiarity with U.S. and Canadian employment practices.
• Experience administering local benefits and working directly with brokers or carriers.
• Experience supporting global mobility, immigration, or relocation processes.
• Experience with employee data privacy requirements (e.g., LFPDPPP, GDPR).
• HR certification or a degree in HR, business, law, or a related field.
• Workday preferred.
• JIRA preferred.

About the company

Scopely is a leading video game and global interactive entertainment company. It creates, develops, publishes, and live-operates a diversified portfolio of games including MONOPOLY GO! and Pokémon GO.