Marketing Assistant

The role

The Marketing Assistant supports Account Managers and Directors in delivering a high-quality client experience. The role completes reactive and proactive client tasks promptly and professionally, including email and phone communication with clients.

What you will do

• Communicate with clients professionally via email and phone
• Support the Account Manager in coordinating and executing requests on time
• Resolve issues or complete tasks related to a client's website, campaign or account
• Address basic client campaign and account questions
• Track all reactive client emails so each one is acknowledged before leaving for the day
• Delegate tasks to the correct support team
• Provide flexible support for basic client needs when Account Managers are unavailable

Required qualifications

• Bachelor's degree in Marketing, Advertising, Business, Communications or a related field, or equivalent practical experience
• 0-1 year of experience, including internships
• Experience in customer service, marketing or account coordination
• Strong written and verbal communication skills with a client-first mindset
• Strong organization, multitasking and attention to detail
• Critical thinking and problem-solving skills
• Ability to correspond professionally with internal teams and clients
• Ability to work in a fast-paced, team-oriented environment
• Knowledge of Scorpion's technology suite, including Platform, CSX and CMS, or ability to use it to answer basic client questions

Benefits

• Medical, dental and vision insurance
• Flexible paid time off
• Paid parental leave
• Paid cell phone and service
• Remote office allowance
• Professional development and development courses
• Regular manager check-ins through Lattice

Before you apply

• Scorpion participates in E-Verify to confirm employment authorization of all newly hired employees
• Hiring process: a 30-minute recruiter phone screen, a 30-minute Zoom with the hiring manager, then a 60-minute in-person panel interview
• Phone screens begin in the first two weeks of December; interviews with hiring managers begin in January 2027

About the company

Scorpion provides technology and services that help local businesses understand their market, customers and marketing. It combines AI support with teams of people with local expertise.