Engagement Manager, Public Sector

Washington, DC. Posted 6 months ago

The role

You will lead and coordinate the delivery of agentic workflows for a national security customer. You will manage customer relationships, scope use cases for engineering teams, and lead cross-functional project teams to deliver AI/ML objectives.

What you will do

Manage customer relationships from the executive to the end user
Work alongside customers to scope agentic workflow use cases
Lead or support a cross-functional project team to deliver on AI/ML objectives
Proactively identify customer needs and operator pain points
Oversee onboarding and successful implementation of customer accounts

Required qualifications

An active TS/SCI clearance
3+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
A track record of structured, analytics-driven problem solving
Excellent verbal and written communication skills
Ability to be forward deployed and willingness to travel 33%

Nice to have

Full Scope Polygraph
50% travel

Benefits

base salary
equity
comprehensive health, dental and vision coverage
retirement benefits
learning and development stipend
generous PTO
commuter stipend

Before you apply

An active TS/SCI clearance is required
Our policy requires a 90-day waiting period before reconsidering candidates for the same role

About the company

Scale AI develops reliable AI systems for the world's most important decisions. They provide high-quality data and full-stack technologies to help enterprises and governments build, deploy, and oversee AI applications.