GTM Business Operations Associate

The role

You will support the sales team by managing onboarding, sales operations, and the advisor program. You will also provide deal support for bids, tenders, and pricing.

What you will do

• Design and run onboarding for new GTM hires
• Build and maintain a central library of enablement content
• Partner with Product, EPD and Marketing for sales training
• Document and refine sales playbooks, stage definitions, and qualification criteria
• Manage GTM operating cadence including pipeline reviews and forecast calls
• Prepare forecasting and pipeline reporting for leadership
• Maintain CRM data hygiene
• Track GTM metrics and turn data into insights
• Manage the day-to-day running of the advisor program
• Support deal teams with pricing, commercial proposals, and bid processes

Required qualifications

• Hands-on experience with CRM and reporting tools
• Advanced Excel / Google Sheets skills
• Claude skills
• Excellent written communication
• Strong project management skills
• Proven ability to build high-trust relationships across sales, finance, legal and delivery
• Excellent qualitative and quantitative analytical skills

Nice to have

• SQL or BI tools (e.g. Tableau, Looker)
• 2-4 years in sales operations, revenue operations, sales enablement or business operations at a high-growth tech company, or at a top-tier VC firm, consulting firm, investment bank, or similar
• Exposure to enterprise or public sector sales cycles, including RFPs, tenders, frameworks or government procurement
• Experience building pricing, forecasting, capacity or territory planning models
• Experience supporting advisor, partner or channel programs

About the company

Scale's mission is to develop reliable AI systems for the world's most important decisions. The company provides high-quality data and full-stack technologies to power leading models for enterprises and governments.