Data Center Operations Technician

The role

You will unpack, rack and stack, install and maintain servers and networking equipment in a large-scale data center. You will also complete tickets, troubleshoot problems with subject matter experts, and help with projects, repairs and documentation.

What you will do

• Unpack servers and parts, rack and stack equipment
• Install and replace system components
• Read elevation plans and assemble and install exactly as planned
• Install and maintain networking technologies and fabrics
• Troubleshoot problems with subject matter experts
• Package servers for shipment and coordinate with logistics
• Complete assigned tickets within tight SLAs
• Assist with capacity projects, retrofits and repairs
• Help create data center knowledge base documentation
• Maintain inventory of parts and systems

Required qualifications

• 0 to 1+ years experience
• High School Diploma
• Lift items up to 50 pounds; operate lifting equipment after training
• Walk, stand, bend, stoop, climb and use manual dexterity
• Work days, nights, weekends and holidays if needed
• On-site at data center locations in and around Santa Clara, CA
• Strong communication, organization and attention to detail
• Work well in a fast-paced environment and adapt
• Work independently and in groups

Nice to have

• Associates Degree
• Working knowledge of networking, programming/scripting, and hardware and OS repair
• Ability to do initial analysis to debug hardware and Linux OS issues

Benefits

• Equity
• 95% premium coverage for employee medical insurance
• 77% premium coverage for dependents
• Health Savings Account with employer contribution
• Dental, vision and disability insurance
• Basic life, voluntary life and AD&D insurance
• Flexible Spending Account options
• Headspace subscription
• Gympass+ membership
• One Medical membership
• Counseling through an Employee Assistance Program

Before you apply

• You must submit a separate application form for each position you apply for
• Benefits summary is listed for US-based, full-time positions

About the company

SambaNova Systems builds AI infrastructure, including the RDU chip and SambaRack rack-scale hardware, and a full-stack AI platform for enterprises and government.