Samsara
Associate Sales Engineer, SE Desk (French Bilingual)
Remote - AZ; Remote - FL; Remote - GA; Remote - PA; Remote - TX. Posted 9 months ago
The role
The Associate Sales Engineer assists the Global Sales Team with technical inquiries and tasks. This role involves managing technical trials, creating software scripting solutions, and producing digital content for product learning and configuration.
What you will do
- Assist the Global Sales Team with technical inquiries and tasks by monitoring and maintaining an inbound question queue
- Assist with technical trials to convey the value of a Samsara solution
- Create software scripting solutions and integrations for technical proof of concepts
- Be available for internal Q&A from account teams
- Produce and manage digital content for product learning, adoption, installation, and configuration
- Update and manage internal hardware and software lab infrastructure
- Coordinate and participate in new product testing activities
- Gather and highlight industry-specific customer use cases
- Coordinate cross functional communication for RFP responses, Product Feature Request management, and Customer Support triaging
Required qualifications
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Ability to explain complex technical concepts to non-technical audiences
- Basic understanding of electronics and electrical systems
- Well-versed in one of the following: cloud software, networking, automation and control systems
- Bilingual French speaker
Nice to have
- 1+ years experience working with customers in a pre-sales or support capacity
- Experience tinkering with hardware gadgets, sensors, or vehicles
Benefits
- Base salary
- Performance-based bonus/variable pay
- Equity for eligible roles
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health plans
- Parental leave plans
Before you apply
- All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location
About the company
Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness Internet of Things (IoT) data to improve operations. The company helps improve the safety, efficiency and sustainability of physical operations.