Senior Training Specialist

The role

You will build, deliver, and facilitate cohort-based one:many programs for customers. You will design innovative learning experiences and produce training materials to help customers adopt the connected operations platform.

What you will do

• Build, deliver and facilitate cohort-based one:many programs for customers
• Design new, innovative experiences tying together physical and digital assets to live sessions and/or Community experiences
• Produce and adapt training materials in accordance with team standards and brand guidelines
• Leverage in-house and external tools and platforms to optimize training delivery
• Demonstrate expertise across the Samsara platform during live sessions
• Manage live session logistics including registration, delivery, Q&A, and follow-up
• Collaborate with CS Scale and Education teams to shape content and share feedback
• Identify common knowledge gaps and partner with Customer Success and Product teams to address them
• Champion and embed Samsara’s cultural principles

Required qualifications

• Excellent communication, presentation, and facilitation skills
• Demonstrated experience delivering at-scale programs and live webinars or vILT to external audiences
• Excellent interpersonal skills
• Ability to build digital learning assets using AI models, authoring and editing tools
• A working grasp of instructional design
• Self-directed and analytical
• Ability to analyze engagement and impact data
• Strong prioritization skills
• An eye for detail and polish
• Comfortable working independently and as part of a team
• 3–4 years of experience teaching or delivering training
• At least 1 year in a one-to-many or scaled delivery model

Nice to have

• Familiarity with webinar and virtual classroom platforms and tools
• Experience with LMS and Community platforms, and customer education content development tools
• Background in SaaS product training

Benefits

• Base salary
• Performance-based bonus/variable pay
• Equity for eligible roles
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans

Before you apply

• All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location
• Samsara uses Tofu, a fraud detection tool, to validate the authenticity of applications

About the company

Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness Internet of Things (IoT) data. The company helps improve the safety, efficiency and sustainability of physical operations.