Senior Trial Success Manager

The role

You will manage technology trials for enterprise prospects by developing tailored trial plans. You will partner with sales and cross-functional teams to ensure prospects realize the value of solutions and drive trial conversion.

What you will do

• Manage the trial of Samsara technology for enterprise prospects
• Develop tailored trial plans customized to prospect needs
• Lead value-based conversations to establish success criteria and define project scope
• Manage internal and external teams for end-to-end trial delivery
• Act as a subject matter expert on change management, communication strategy, risk mitigation, and coaching
• Build collateral to support trial process standardization
• Lead internal account team strategy sessions to unblock deals
• Coordinate with cross functional teams to bring in resources
• Communicate updates on major milestones to stakeholders
• Create tailored meeting content for trial milestones

Required qualifications

• 8+ years of experience in a client-facing role working with larger, Enterprise clients
• Bachelor’s degree
• Strong project management experience
• Expertise in change management, communication strategies, risk management, and coaching techniques
• Strong organizational skills
• Experience managing stakeholders across cross functional teams
• Exceptional verbal and written communication skills
• Technical aptitude and experience with CRM and project management tools
• Adaptability and flexibility to navigate dynamic and fast-paced environments
• Problem-solving mindset
• Strong quantitative, communication, and presentation skills
• Self-starter

Nice to have

• SaaS or technology experience
• PMP certification
• Sales experience closing business with large Enterprise organizations
• Strong bias for action
• Experience serving and supporting large-scale business solutions at Fortune 500 companies
• Proven experience managing and leading proof-of-concept, proof-of-value, or trial processes in software or hardware

Benefits

• Base salary
• Performance-based bonus/variable pay
• Equity for eligible roles
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans

Before you apply

• Must reside in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area
• All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work in the specified work location

About the company

Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness Internet of Things (IoT) data. The company helps improve the safety, efficiency and sustainability of physical operations.