Senior Product Manager, Device Experience

The role

You will own the software install experience and the three-year vision for device installation and provisioning. You will work with engineering and design teams to improve install correctness and the guided install flow in the Samsara Fleet app.

What you will do

• Own the three-year vision for device installation and provisioning
• Own install correctness by setting targets and instrumenting the funnel
• Own the guided install and verification flow in the Samsara Fleet app
• Build intelligence to verify installs via camera aim, wiring, and signal quality
• Provide operations leaders with a live view of fleet readiness
• Ride along on installs and run sessions in customer yards
• Turn observations into a roadmap for hardware, firmware, and software decisions
• Champion and embed Samsara's cultural principles

Required qualifications

• 7+ years of product management experience shipping products used by external customers
• A record of owning a business or product metric and changing its trajectory
• Experience building something from zero to one without a spec, defined customer, or playbook
• Technical depth sufficient for engineers to treat you as a peer
• Degree in Computer Science or Engineering, prior experience as an engineer, or demonstrated fluency in system architecture trade-offs
• Ability to set multi-year direction and review screen flow details
• Executive-level communication and presence
• Based in a North American time zone or Europe

Nice to have

• Experience building mobile products for people who work with their hands, in loud, time-pressured, or offline conditions
• A habit of primary research
• Prior work on products where software and hardware depend on each other
• Experience instrumenting a funnel and running experiments against it

Benefits

• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health plans
• Parental leave plans
• Performance-based bonus/variable pay
• Equity

About the company

Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness Internet of Things (IoT) data. The company helps improve the safety, efficiency and sustainability of physical operations.